Operations Manager, Telehealth
Company: VirtualVocations
Location: Allentown
Posted on: March 23, 2025
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Job Description:
A company is looking for an Operations Manager to lead the Care
Concierge team in a telehealth environment.
Key Responsibilities
Lead, coach, and develop Supervisors and frontline teams to foster
a patient-first culture
Drive operational excellence through workforce management and
workflow optimization
Utilize data-driven decision-making to enhance efficiency and
patient experience
Required Qualifications
3+ years of experience managing multi-layered teams in a call
center, customer support, or telehealth setting
Proven track record in team leadership and operational planning
Data-driven mindset with experience analyzing KPIs to drive
improvement
Strong coaching skills with a passion for team development
Ability to manage competing priorities in a fast-growing
environment
Keywords: VirtualVocations, Allentown , Operations Manager, Telehealth, Executive , Allentown, Pennsylvania
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