Parts Counter Person
Company: Hunter Truck
Location: Allentown
Posted on: May 3, 2024
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Job Description:
Hunter Truck is hiring! We are looking for energetic and
committed team members to join our Allentown, PA branch as Parts
Counterperson. A family-owned authorized dealer of Peterbilt
trucks, Hunter Truck has provided four generations of trucking
solutions and an unparalleled commitment to personalized service,
parts, and sales. A name that's been synonymous with reliability
since 1938, we have a long-standing relationship with
premium-quality truck producer, Peterbilt Motors, and operate
locations across Pennsylvania, New York, New Jersey, and West
Virginia.Our Mission is to build long term relationships by
providing excellent products and service that reflect value,
integrity, and teamwork. SUMMARY:The Parts Counterperson is
responsible for selling parts to all customers, over the counter,
through the shop, or on the phone. EMPLOYMENT INFORMATION Schedule:
Full-time, Monday to Friday 7:30am - 4:00pmLocation: 9981 Old Route
22 Breinigsville, PA 18031 HUNTER TRUCK OFFERS:Competitive Wages
Excellent growth and advancement opportunitiesBenefits in medical,
dental, vision, life and disability insurance401(k) Retirement
Investments Incentive PlansReferral BonusPaid Training EDUCATION
and/or EXPERIENCE High school diploma or general education degree
(GED)One to three months related experience and/or training; or
equivalent combination of education and experience.Basic computer
knowledge is requiredMust be able to drive across county and state
lines Must be able to complete and pass OSHA-approved forklift
training CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's
license and driving record that meets company insurability
standards.Automotive Service Excellence (ASE) Certifications
preferredMedium/Heavy Truck Parts Specialist Certification
preferred ESSENTIAL DUTIES:Assist all customers (retail and shop)
in selecting required parts in a friendly, professional, and
efficient manner.Informs customers of companion part requirements
and specials, and ensures that the customer is exposed to the full
product line.Answer phone calls, providing price quotes and other
information.Provide high level of service to internal and external
customers.Pulls and fills orders from stock. Notify parts manager
of out-of-stock parts or shop materials that need immediate
attention.Locates out-of-stock parts from outside source and
submits an emergency order, if necessary.Notify the service advisor
and the customer when special ordered parts have been
received.Follow up on back-ordered parts. Assist outside sales
representatives with their orders.Makes sure all internal requests
for parts are billed on service repair order. Receives payment from
retail customers or obtains credit authorization with valid
ID.Ensure that all charge sales are signed by the customer.Ensure
that all customers receive their copy of the invoice. Issues credit
for parts returned, ensuring that the original invoice, or its
number, is available so that purchase and pricing can be
verified.Keep orderly records of all repair orders, invoices,
insurance estimates, and special order parts.Set up orders for
daily shipment, delivery, or pick-up.Solicit assigned accounts by
phone.Monitor open orders for pickup; clean will-call shelf weekly
of cancelled orders; ensure parts are restocked or returned
promptly if not picked up.Keeps front and rear counter areas clean
and uncluttered.Clean computer terminals and printers
daily.Participate in all training programs that are made
available.Keep current on new products and product
updates.Participate with the parts manager in maintaining a lost
sales tracking program.Maintain professional appearance.Adhere to
and promote all existing health and safety policies in the
workplace to reinforce the Hunter culture of a safe work
environment All candidate offers are subject to a pre-employment
background check and drug screening. Interested in learning more
about Hunter or our other openings visit
www.huntertruck.com/careers and join our talent community.
PI46f6a5b801de-25660-34373078
Keywords: Hunter Truck, Allentown , Parts Counter Person, Other , Allentown, Pennsylvania
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